Partial Outage for Carbonite Server Backup

Incident Report for Carbonite Product Status Page

Resolved

This incident has been resolved.
Posted Apr 20, 2021 - 23:28 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 20, 2021 - 23:16 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 20, 2021 - 22:56 EDT

Investigating

We are currently experiencing a service outage which may impact some of your Server Backup services, such as backups, restores, and replication in the US WEST region.

The incident is currently under investigation.
Posted Apr 20, 2021 - 21:33 EDT
This incident affected: Carbonite Server Backup (Carbonite Server Backup US West).
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