All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Carbonite Server Backup Jun 5, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 5th, 6th, 7th, 2023
When: 11:00 EDT - 17:00 EDT
Region: US-EAST

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days.
Posted on May 19, 2023 - 13:40 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 6, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 5th, 6th, 7th, 2023
When: 11:00 EDT - 17:00 EDT
Region: US-EAST

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days.
Posted on May 19, 2023 - 13:40 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 7, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 5th, 6th, 7th, 2023
When: 11:00 EDT - 17:00 EDT
Region: US-EAST

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days.
Posted on May 19, 2023 - 13:40 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 12, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 12th, 13th, 14th, 15th, 2023
When: 11:00 EDT - 17:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days
Posted on May 19, 2023 - 13:42 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 13, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 12th, 13th, 14th, 15th, 2023
When: 11:00 EDT - 17:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days
Posted on May 19, 2023 - 13:43 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 14, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 12th, 13th, 14th, 15th, 2023
When: 11:00 EDT - 17:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days
Posted on May 19, 2023 - 13:43 EDT
Scheduled Maintenance for Carbonite Server Backup Jun 15, 2023 11:00-17:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: June 12th, 13th, 14th, 15th, 2023
When: 11:00 EDT - 17:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days
Posted on May 19, 2023 - 13:43 EDT
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 25, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:01 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, May 25th, 2023
When: 08:00 EDT - 19:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
May 8, 10:44 EDT
May 24, 2023
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 24, 20:01 EDT
Update - Maintenance has been extended by two hours. The new end time is now 22:00 EDT.
May 24, 19:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 08:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, May 24th, 2023
When: 08:00 EDT - 20:00 EDT
Region: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
May 8, 10:42 EDT
May 23, 2023
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 23, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, May 23rd, 2023
When: 10:00 EDT - 18:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
May 8, 10:39 EDT
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 23, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, May 23rd, 2023
When: 06:00 EDT - 12:00 EDT
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
May 8, 10:35 EDT
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023
Recover Maintenance Notification - Scheduled
Completed - The scheduled maintenance has been completed.
May 18, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 10:00 EDT
Scheduled - Carbonite will be performing scheduled maintenance to the Recover Infrastructure.

Date: 18 May, 2023
When: 10:00 AM EST - 10:00 PM EST
Region: All

Recover replication, failover and failback will be unavailable during this scheduled maintenance window.
This outage will affect the orchestration layer and any new jobs, failovers, failover testing and appliance provisioning will not work.

Existing Recover jobs and replication will not be affected, but failover testing or actual failover will not work during the outage.
May 15, 11:32 EDT
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 18, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: May 17th, 18th, 2023
When: 11:00 EDT - 17:00 EDT
Region: US-EAST

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days.
Apr 28, 11:50 EDT
May 17, 2023
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 17, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: May 17th, 18th, 2023
When: 11:00 EDT - 17:00 EDT
Region: US-EAST

Cloud backups, restores, and replication will be unavailable for a 2-3 hour period - only once - during the maintenance window on - only one - of the above referenced days.
Apr 28, 11:50 EDT
May 16, 2023

No incidents reported.

May 15, 2023
Unscheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
May 15, 15:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 10:00 EDT
Scheduled - Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, May 15th, 2023
When: 10: 00 EDT - 16:00 EDT
Vault: ASH-VLT-071

The unscheduled maintenance is to [if applicable, provide high level reason for the unscheduled maintenance].

Cloud backups, restores, and replication will be unavailable during this unscheduled maintenance window.
May 12, 16:09 EDT
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