In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 2025 - 10:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 19, 2025 10:00-16:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday May 19 20205
When: 10am EDT - 4pm EDT
Region or Vault: UK

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

May 19, 2025 10:00-16:00 EDT
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Under Maintenance
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Under Maintenance
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 19, 2025

Unresolved incident: Scheduled Maintenance for Carbonite Server Backup UK.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025
Resolved - This incident has been resolved.
May 5, 13:53 EDT
Investigating - Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure.

Date: 5th, May, 2025
When: 10 AM EST - 6pm EST
Region or Vault: US West, US East, Canada, UK

The unscheduled maintenance is to apply new Director Certificate that is expiring.

Cloud backups, restores, and replication will be unavailable at times during this unscheduled maintenance window.

May 5, 10:16 EDT