All Systems Operational

Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for Carbonite Server Backup Jun 24, 2025 06:00-12:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, June 24th, 2025
When: 08:00 AM - 02:00 PM EDT
Regions: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Jun 20, 2025 - 12:20 EDT

Planned Maintenance - Red-EMEA Jun 24, 2025 14:00-18:00 EDT

Red-EMEA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:47 EDT

Scheduled Maintenance for Carbonite Server Backup Jun 25, 2025 06:00-18:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday June 25th, 2025
When: 8AM EDT - 8pm EDT
Region or Vault: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Jun 20, 2025 - 12:23 EDT

Planned Maintenance - Red-Protect Jun 25, 2025 17:00-21:00 EDT

Red-Protect will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:48 EDT

Scheduled Maintenance for Carbonite Server Backup Jun 26, 2025 06:00-18:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday June 26th, 2025
When: 08:00 AM - 08:00 PM EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Jun 20, 2025 - 12:25 EDT

Planned Maintenance - Red-US2 Jun 26, 2025 17:00-21:00 EDT

Red-US2 will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:49 EDT

Planned Maintenance - Red-APAC Jul 1, 2025 14:00-18:00 EDT

Red-APAC will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:50 EDT

Planned Maintenance - Blue Jul 2, 2025 17:00-21:00 EDT

Blue will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:51 EDT

Planned Maintenance - Red-US Jul 3, 2025 17:00-21:00 EDT

Red-US will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:52 EDT

Planned Maintenance - Red-CA Jul 8, 2025 17:00-21:00 EDT

Red-CA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jun 09, 2025 - 11:45 EDT
Jun 23, 2025
Completed - The scheduled maintenance has been completed.
Jun 23, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:00 EDT
Update - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, June 23rd, 2025
When: 08:00 AM - 04:00 PM EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Jun 20, 12:22 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 20, 12:17 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Completed - The scheduled maintenance has been completed.
Jun 18, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:00 EDT
Scheduled - Red-UK will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jun 9, 11:46 EDT
Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Completed - The scheduled maintenance has been completed.
Jun 12, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:00 EDT
Scheduled - [Service] will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jun 9, 11:44 EDT
Jun 11, 2025
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 14:00 EDT
Scheduled - Red-AU is scheduled to be offline for general maintenance.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jun 9, 11:43 EDT
Jun 10, 2025
Completed - The scheduled maintenance has been completed.
Jun 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 14:00 EDT
Scheduled - Red-IN will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jun 9, 11:41 EDT
Jun 9, 2025

No incidents reported.