All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, September 22nd, 2021
When: 11:00 EDT - 17:00 EDT
Regions: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Aug 25, 18:57 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, September 23rd, 2021
When: 11:00 EDT - 17:00 EDT
Regions: US EAST

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Aug 25, 18:58 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 14, 15:45 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 29, 14:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 29, 15:43 EDT
Scheduled - The Carbonite Endpoint Red-IN vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 29, 14:00 EDT
Past Incidents
Sep 20, 2021

No incidents reported today.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:04 EDT
Scheduled - The Carbonite Endpoint Red-US vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Sep 7, 18:01 EDT
Completed - The scheduled maintenance has been completed.
Sep 16, 01:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 19:13 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: September 8th, 9th, 13th, 14th, 15th, 2021
When: 11:00 EDT - 17:00 EDT
Region: US-WEST

Cloud backups, restores, and replication will be unavailable for a 1-2 hour period - only once - during the maintenance window on one - and only one - of the above referenced days.
Aug 25, 19:11 EDT
Sep 15, 2021
Sep 14, 2021
Completed - The scheduled maintenance has been completed.
Sep 14, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 14:00 EDT
Scheduled - The Carbonite Endpoint Red-EMEA vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Sep 7, 17:58 EDT
Completed - The scheduled maintenance has been completed.
Sep 14, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: September 8th, 9th, 13th, 14th, 15th, 2021
When: 11:00 EDT - 17:00 EDT
Region: US-WEST

Cloud backups, restores, and replication will be unavailable for a 1-2 hour period - only once - during the maintenance window on one - and only one - of the above referenced days.
Aug 25, 19:10 EDT
Sep 13, 2021
Completed - The scheduled maintenance has been completed.
Sep 13, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: September 8th, 9th, 13th, 14th, 15th, 2021
When: 11:00 EDT - 17:00 EDT
Region: US-WEST

Cloud backups, restores, and replication will be unavailable for a 1-2 hour period - only once - during the maintenance window on one - and only one - of the above referenced days.
Aug 25, 19:10 EDT
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021
Completed - The scheduled maintenance has been completed.
Sep 9, 20:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:03 EDT
Scheduled - The Carbonite Endpoint Blue vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Sep 7, 17:57 EDT
Completed - The scheduled maintenance has been completed.
Sep 9, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: September 8th, 9th, 13th, 14th, 15th, 2021
When: 11:00 EDT - 17:00 EDT
Region: US-WEST

Cloud backups, restores, and replication will be unavailable for a 1-2 hour period - only once - during the maintenance window on one - and only one - of the above referenced days.
Aug 25, 19:09 EDT
Sep 8, 2021
Completed - The scheduled maintenance has been completed.
Sep 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:01 EDT
Scheduled - The Carbonite Endpoint Red-AU vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Sep 7, 18:06 EDT
Completed - The scheduled maintenance has been completed.
Sep 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 11:01 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: September 8th, 9th, 13th, 14th, 15th, 2021
When: 11:00 EDT - 17:00 EDT
Region: US-WEST

Cloud backups, restores, and replication will be unavailable for a 1-2 hour period - only once - during the maintenance window on one - and only one - of the above referenced days.
Aug 25, 19:09 EDT
Sep 7, 2021
Completed - The scheduled maintenance has been completed.
Sep 7, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 18:00 EDT
Scheduled - The Carbonite Endpoint Red-US2 vault is currently offline for an upgrade. 

Your dashboard is inaccessible currently. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Sep 7, 17:54 EDT
Completed - The scheduled maintenance has been completed.
Sep 7, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, September 7th, 2021
When: 11:00 EDT - 17:00 EDT
Regions: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Aug 25, 18:54 EDT
Sep 6, 2021

No incidents reported.