All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021
Completed - The scheduled maintenance has been completed.
Dec 6, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 21:00 EST
Scheduled - Carbonite Backup for Microsoft 365 is scheduled to be offline for an upgrade.

Impact:
During this window, you may not be able to login or use the Backup for Office 365 product. Backups will continue normally during this window, and no data will be reclaimed, deleted, or otherwise impacted.
Nov 30, 09:56 EST
Dec 5, 2021
Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021
Completed - The scheduled maintenance has been completed.
Dec 2, 20:30 EST
Update - Scheduled maintenance has completed - and services have been returned to normal - for all systems, except:

chl-vlt-274

The maintenance window has been extended until 20:30 EST for this system.
Dec 2, 19:49 EST
Update - Scheduled maintenance has completed - and services have been returned to normal - for all systems, except:

chl-vlt-274
chl-vlt-023

The maintenance window has been extended until 20:00 EST for these two systems.
Dec 2, 17:55 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, December 2nd, 2021
When: 07:00 EST - 18:00 EST
Region: US WEST

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Nov 18, 11:11 EST
Dec 1, 2021
Completed - The scheduled maintenance has been completed.
Dec 1, 23:00 EST
Update - The maintenance window has been extended by one hour from the prior update - new estimated completion time is 23:00 EST.
Dec 1, 21:02 EST
Update - The maintenance window has been extended by four hours - new estimated completion time is 22:00 EST.
Dec 1, 17:09 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 08:00 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, December 1st, 2021
When: 08:00 EST - 18:00 EST
Region: US EAST

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Nov 18, 11:10 EST
Nov 30, 2021
Completed - The scheduled maintenance has been completed.
Nov 30, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 10:00 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, November 30th, 2021
When: 10:00 EST - 16:00 EST
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Nov 18, 11:06 EST
Completed - The scheduled maintenance has been completed.
Nov 30, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 06:01 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, November 30th, 2021
When: 06:00 EST - 12:00 EST
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Nov 18, 11:04 EST
Completed - The scheduled maintenance has been completed.
Nov 30, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 01:01 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Carbonite Server Portal.

Date: Tuesday, November 30, 2021
When: 1:00 PM EST - 3:00 PM EST
Region: UK and EU

Portal services will be unavailable during this scheduled maintenance window.
Nov 24, 11:15 EST
Nov 29, 2021
Completed - The scheduled maintenance has been completed.
Nov 29, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 08:00 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the Carbonite Server Portal.

Date: Monday, November 29, 2021
When: 8:00 PM EST - 11:00 PM EST
Region: US West

Portal services will be unavailable during this scheduled maintenance window.
Nov 24, 11:08 EST
Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.