All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, May 12th, 2021
When: 05:00 EDT - 11:00 EDT
Region: US EAST

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on May 5, 12:48 EDT
Past Incidents
May 9, 2021

No incidents reported today.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Completed - The scheduled maintenance has been completed.
Apr 29, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:50 EDT
Scheduled - Cloud Operations will be performing unscheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, April 29th, 2021
When: 18:00 EDT - 22:00 EDT
Vault: chl-vlt-075

The unscheduled maintenance is a continuation of today's scheduled maintenance in the US West Region. This particular server requires an additional four hours of downtime to complete the maintenance.

Cloud backups, restores, and replication will be unavailable for this server during this unscheduled maintenance window.
Apr 29, 19:48 EDT
Completed - The scheduled maintenance has been completed.
Apr 29, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 17:00 EDT
Scheduled - The Carbonite Endpoint Red-Protect vault is scheduled to be offline for an upgrade.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Apr 21, 14:03 EDT
Completed - The scheduled maintenance has been completed.
Apr 29, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 07:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, April 29th, 2021
When: 07:00 - 18:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Apr 20, 09:39 EDT
Apr 28, 2021
Completed - The scheduled maintenance has been completed.
Apr 28, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 10:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, April 28th, 2021
When: 10:00 - 18:00 EDT
Region: US EAST

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Apr 20, 09:37 EDT
Apr 27, 2021
Completed - The scheduled maintenance has been completed.
Apr 27, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 17:00 EDT
Scheduled - The Carbonite Endpoint Red-US vault is scheduled to be offline for an upgrade

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Mar 19, 14:51 EDT
Completed - The scheduled maintenance has been completed.
Apr 27, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 10:01 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, April 27th, 2021
When: 10:00 - 16:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Apr 20, 09:36 EDT
Completed - The scheduled maintenance has been completed.
Apr 27, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, April 27th, 2021
When: 6:00 - 12:00 EDT
Region: UK

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Apr 20, 09:31 EDT
Apr 26, 2021
Completed - The scheduled maintenance has been completed.
Apr 26, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to upgrade the Vault infrastructure.

Date: April 12th to the 15th, April 19th to the 22nd, and April 26th
When: 11:00 EST - 17:00 EST
Region: US West

For a given vault - cloud backups, restores, and replication will be un-available for a period of 2-3 hours at some point during the maintenance window referenced above.
Mar 29, 21:56 EDT
Apr 25, 2021

No incidents reported.