All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, August 23rd, 2022
When: 04:00 - 10:00 EDT
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Aug 16, 14:02 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, August 23rd, 2022
When: 10:00 - 16:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Aug 16, 14:04 EDT
Planned Maintenance - Red-US Aug 23, 17:00-21:00 EDT
Red-US will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Posted on Jul 21, 09:27 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, August 25th, 2022
When: 08:00 - 19:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.

Posted on Aug 16, 14:05 EDT
Past Incidents
Aug 19, 2022

No incidents reported today.

Aug 18, 2022
Completed - The scheduled maintenance has been completed.
Aug 18, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 17:00 EDT
Scheduled - Blue will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:27 EDT
Aug 17, 2022
Completed - The scheduled maintenance has been completed.
Aug 17, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 17:00 EDT
Scheduled - Red-US2 will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:26 EDT
Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 16:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 12:30 EDT
Scheduled - Red-Protect will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:25 EDT
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022
Completed - The scheduled maintenance has been completed.
Aug 11, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 11, 14:00 EDT
Scheduled - Red-Protect is scheduled to be offline for general maintenance.

Your dashboard will be inaccessible at this time and your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:25 EDT
Aug 10, 2022
Completed - The scheduled maintenance has been completed.
Aug 10, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 14:00 EDT
Scheduled - Red-APAC will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:24 EDT
Aug 9, 2022
Completed - The scheduled maintenance has been completed.
Aug 9, 18:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 9, 14:00 EDT
Scheduled - Red-EMEA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.

Jul 21, 09:10 EDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.