All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned Maintenance - Red-Protect Mar 18, 2025 17:00-19:00 EDT
Red-Protect will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Feb 11, 2025 - 14:54 EST
Planned Maintenance - Red-US2 Mar 19, 2025 17:00-19:00 EDT
Red-US2 will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Feb 11, 2025 - 14:55 EST
Planned Maintenance - Red-APAC Mar 20, 2025 14:00-16:00 EDT
Red-APAC will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Feb 11, 2025 - 14:55 EST
Planned Maintenance - Blue Mar 25, 2025 17:00-19:00 EDT
Blue will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Feb 11, 2025 - 14:56 EST
Planned Maintenance - Red-US Mar 26, 2025 17:00-19:00 EDT
Red-US will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Feb 11, 2025 - 14:57 EST
Past Incidents
Mar 16, 2025

No incidents reported today.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Planned Maintenance - Red-EMEA
Completed - The scheduled maintenance has been completed.
Mar 13, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 13, 14:00 EDT
Scheduled - Red-EMEA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 11, 14:52 EST
Mar 12, 2025
Planned Maintenance - Red-UK
Completed - The scheduled maintenance has been completed.
Mar 12, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 14:00 EDT
Scheduled - Red-UK will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 11, 14:52 EST
Mar 11, 2025
Planned Maintenance - Red-CA
Completed - The scheduled maintenance has been completed.
Mar 11, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 EDT
Scheduled - Red-CA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 11, 14:51 EST
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025
Planned Maintenance - Red-FR
Completed - The scheduled maintenance has been completed.
Mar 6, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 14:00 EST
Scheduled - Red-FR will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 11, 14:50 EST
OTSB Portal Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 6, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 11:00 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the OTSB Portal.

Date: Thursday, March 6th, 2025
When: 11AM EDT - 3PM EDT
Portal Instance: OTSB UK Portal

Management of Cloud backups and restores will be unavailable during this scheduled maintenance window. Previously scheduled backups and replication will continue as usual during the maintenance window.
Feb 26, 16:40 EST
Mar 5, 2025
Planned Maintenance - Red-AU
Completed - The scheduled maintenance has been completed.
Mar 5, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 14:00 EST
Scheduled - Red-AU will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 11, 14:48 EST
Mar 4, 2025
Planned Maintenance - Red-IN
Completed - The scheduled maintenance has been completed.
Mar 4, 16:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 14:00 EST
Scheduled - Red-IN will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Mar 4, 14:00 EST
OTSB Portal Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 4, 15:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 11:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 16:43 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 16:42 EST
Update - We will be undergoing scheduled maintenance during this time.
Feb 26, 16:40 EST
Scheduled - Cloud Operations will be performing scheduled maintenance to the OTSB Portal.

Date: Tuesday, March 4th, 2025
When: 11AM EDT - 3PM EDT
Portal Instance: OTSB EU Portal

Management of Cloud backups and restores will be unavailable during this scheduled maintenance window. Previously scheduled backups and replication will continue as usual during the maintenance window.
Feb 26, 16:37 EST
Mar 3, 2025

No incidents reported.

Mar 2, 2025

No incidents reported.

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