All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance for Carbonite Server Backup Apr 22, 2024 10:00-18:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, April 22nd, 2024
When: 10:00 EDT - 18:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Apr 17, 2024 - 15:56 EDT
Scheduled Maintenance for Carbonite Server Backup Apr 23, 2024 06:00-12:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, April 23rd, 2024
When: 06:00 EDT - 12:00 EDT
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Apr 17, 2024 - 15:55 EDT
Scheduled Maintenance for Carbonite Server Backup Apr 24, 2024 08:00-20:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, April 24th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Apr 17, 2024 - 15:57 EDT
Scheduled Maintenance for Carbonite Server Backup Apr 25, 2024 10:00-22:00 EDT
Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, April 25th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Apr 17, 2024 - 15:58 EDT
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Unexpected Partial Outage for Carbonite Recover
Resolved - This incident has been resolved.
Apr 17, 16:21 EDT
Update - The issue has been resolved and Recover is now functional.
Apr 17, 16:20 EDT
Investigating - We are currently experiencing a service outage which may impact some of your Recover services, such as replication, failover and failback.

The incident is currently under investigation.
Apr 16, 08:01 EDT
Apr 16, 2024
Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Planned Maintenance - Red-US
Completed - The scheduled maintenance has been completed.
Apr 9, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 17:00 EDT
Scheduled - Red-US will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 27, 14:49 EST
Apr 8, 2024
Planned Maintenance - Blue
Completed - The scheduled maintenance has been completed.
Apr 8, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 17:00 EDT
Scheduled - Blue will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Feb 27, 14:49 EST
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Apr 8, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, April 8th, 2024
When: 11:00 EDT - 17:00 EDT
Region: US West

Cloud backups, restores, and replication may be unavailable during this scheduled maintenance window.
Apr 1, 16:55 EDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

← Incident History Powered by Atlassian Statuspage