Carbonite Product Status Page Status

Technical Support

All Systems Operational

Carbonite Endpoint Operational

Carbonite Endpoint Red-APAC Vault Operational

Carbonite Endpoint Red-CA Vault Operational

Carbonite Endpoint Red-EMEA Vault Operational

Carbonite Endpoint Red-FR Vault Operational

Carbonite Endpoint Red-US Vault Operational

Carbonite Endpoint Red-US2 Vault Operational

Carbonite Endpoint Blue Vault Operational

Carbonite Endpoint Protect Vault Operational

Carbonite Endpoint Red-AU Vault Operational

Carbonite Endpoint Red-UK Vault Operational

Carbonite Endpoint Red-IN Vault Operational

Carbonite Backup for Microsoft 365 Operational

Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational

Carbonite Backup for Microsoft 365 France Central (Paris) Operational

Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational

Carbonite Backup for Microsoft 365 UK South (London) Operational

Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational

Carbonite Backup for Microsoft 365 India Operational

Carbonite Server Backup Operational

Carbonite Server Backup US West Operational

Carbonite Server Backup US East Operational

Carbonite Server Backup Canada Operational

Carbonite Server Backup UK Operational

Carbonite Server Backup EU Operational

Carbonite Recover Operational

Carbonite Replication - North America Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Planned Maintenance - Red-US2 Sep 17, 2024 17:00-19:00 EDT

Red-US2 will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Aug 27, 2024 - 10:11 EDT

Planned Maintenance - Red-APAC Sep 18, 2024 14:00-16:00 EDT

Red-APAC will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Aug 27, 2024 - 10:13 EDT

Scheduled Maintenance for Carbonite Server Backup Sep 23, 2024 08:00-16:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Sep 09, 2024 - 10:47 EDT

Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, September 23rd, 2024
When: 08:00 EDT - 16:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Sep 09, 2024 - 10:34 EDT

Planned Maintenance - Blue Sep 23, 2024 17:00-19:00 EDT

Blue will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Aug 27, 2024 - 10:14 EDT

Scheduled Maintenance for Carbonite Server Backup Sep 24, 2024 06:00-12:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, September 24th, 2024
When: 06:00 EDT - 12:00 EDT
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Sep 09, 2024 - 10:51 EDT

Planned Maintenance - Red-US Sep 24, 2024 17:00-19:00 EDT

Red-US will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Aug 27, 2024 - 10:15 EDT

Scheduled Maintenance for Carbonite Server Backup Sep 25, 2024 08:00-20:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, September 25th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Sep 09, 2024 - 10:54 EDT

Scheduled Maintenance for Carbonite Server Backup Sep 26, 2024 08:00-20:00 EDT

Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, September 26th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Posted on Sep 09, 2024 - 10:56 EDT

Past Incidents

Sep 16, 2024

Planned Maintenance - Red-Protect

Completed - The scheduled maintenance has been completed.
Sep 16, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 17:00 EDT

Scheduled - Red-Protect will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:09 EDT

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

Planned Maintenance - Red-EMEA

Completed - The scheduled maintenance has been completed.
Sep 11, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 14:00 EDT

Scheduled - Red-EMEA will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:07 EDT

Sep 10, 2024

Planned Maintenance - Red-UK

Completed - The scheduled maintenance has been completed.
Sep 10, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 14:00 EDT

Scheduled - Red-UK will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:06 EDT

Sep 9, 2024

Planned Maintenance - Red-CA

Completed - The scheduled maintenance has been completed.
Sep 9, 19:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 17:00 EDT

Scheduled - Red-CA will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:05 EDT

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Planned Maintenance - Red-FR

Completed - The scheduled maintenance has been completed.
Sep 5, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 14:00 EDT

Scheduled - Red-FR will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:04 EDT

Sep 4, 2024

Planned Maintenance - Red-AU

Completed - The scheduled maintenance has been completed.
Sep 4, 12:02 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 10:02 EDT

Scheduled - Red-AU will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:03 EDT

Sep 3, 2024

Planned Maintenance - Red-IN

Completed - The scheduled maintenance has been completed.
Sep 3, 16:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 14:00 EDT

Scheduled - Red-IN will be offline for a planned upgrade.

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Aug 27, 10:02 EDT

Sep 2, 2024

No incidents reported.