All Systems Operational
Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jul 25, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 08:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday, July 25th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jul 17, 12:29 EDT
Jul 24, 2024
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jul 24, 16:32 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 08:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Wednesday, July 24th, 2024
When: 08:00 EDT - 20:00 EDT
Region: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jul 17, 12:28 EDT
Jul 23, 2024
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jul 23, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, July 23rd, 2024
When: 06:00 EDT - 12:00 EDT
Region: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jul 17, 12:27 EDT
Jul 22, 2024
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jul 22, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 08:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, July 22nd, 2024
When: 08:00 EDT - 16:00 EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jul 17, 12:26 EDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Major Outage for Carbonite Portal
Resolved - This incident has been resolved.
Jul 18, 01:13 EDT
Investigating - We are currently experiencing a service interruption that may impact the management of your cloud backups and restores in the UK region. Our team has identified the issue with our ISP provider and is working diligently to resolve it.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to restore full service as quickly as possible.
Jul 17, 21:00 EDT
Major Outage for Carbonite Server Backup
Resolved - This incident has been resolved.
Jul 18, 01:11 EDT
Investigating - We are currently experiencing a service interruption that may impact your Server Backup services, such as backups, restores, and replication in the UK region. Our team has identified the issue with our ISP provider and is working diligently to resolve it.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to restore full service as quickly as possible.
Jul 17, 20:54 EDT
Jul 17, 2024
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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