All Systems Operational

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New status page for OpenText Cybersecurity (Carbonite) customers


Effective June 30, 2025, OpenText will retire the status.carbonite.com web page. No further updates will be made to the page after this date. To continue receiving incident and maintenance notifications after June 30th, please visit https://status.opentext.com/ to get the RSS feed and subscribe to email or text updates. For more information, refer to the User Guide.

Carbonite Endpoint Operational
Carbonite Endpoint Red-APAC Vault Operational
Carbonite Endpoint Red-CA Vault Operational
Carbonite Endpoint Red-EMEA Vault Operational
Carbonite Endpoint Red-FR Vault Operational
Carbonite Endpoint Red-US Vault Operational
Carbonite Endpoint Red-US2 Vault Operational
Carbonite Endpoint Blue Vault Operational
Carbonite Endpoint Protect Vault Operational
Carbonite Endpoint Red-AU Vault Operational
Carbonite Endpoint Red-UK Vault Operational
Carbonite Endpoint Red-IN Vault Operational
Carbonite Backup for Microsoft 365 Operational
Carbonite Backup for Microsoft 365 East US 2 (Virginia) Operational
Carbonite Backup for Microsoft 365 France Central (Paris) Operational
Carbonite Backup for Microsoft 365 Canada Central (Toronto) Operational
Carbonite Backup for Microsoft 365 UK South (London) Operational
Carbonite Backup for Microsoft 365 Australia East (New South Wales) Operational
Carbonite Backup for Microsoft 365 India Operational
Carbonite Server Backup Operational
Carbonite Server Backup US West Operational
Carbonite Server Backup US East Operational
Carbonite Server Backup Canada Operational
Carbonite Server Backup UK Operational
Carbonite Server Backup EU Operational
Carbonite Recover Operational
Carbonite Replication - North America Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

New status page for OpenText Carbonite customers Jun 30, 2025 00:00-01:00 EDT

Scheduled - Effective June 30, 2025, OpenText will retire the status.carbonite.com web page. No further updates will be made to the page after this date. To continue receiving incident and maintenance notifications after June 30th, please visit https://status.opentext.com/ to get the RSS feed and subscribe to email or text updates. For more information, refer to the User Guide.
Jun 25, 2025 - 12:54 EDT

Planned Maintenance - Red-CA Jul 15, 2025 17:00-21:00 EDT

Red-CA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Jun 09, 2025 - 11:45 EDT

Planned Maintenance Jul 16, 2025 14:00-18:00 EDT

Red-EMEA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Jul 02, 2025 - 10:02 EDT

Planned Maintenance - Red-US Jul 17, 2025 17:00-21:00 EDT

Red-US will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Posted on Jun 09, 2025 - 11:52 EDT
Jul 3, 2025

No incidents reported today.

Jul 2, 2025
Planned Maintenance - Blue
Completed - The scheduled maintenance has been completed.
Jul 2, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 17:00 EDT
Scheduled - Blue will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Jun 9, 11:51 EDT
Jul 1, 2025
Planned Maintenance - Red-APAC
Completed - The scheduled maintenance has been completed.
Jul 1, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 14:00 EDT
Scheduled - Red-APAC will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Jun 9, 11:50 EDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Planned Maintenance - Red-US2
Completed - The scheduled maintenance has been completed.
Jun 26, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 17:00 EDT
Scheduled - Red-US2 will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Jun 9, 11:49 EDT
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jun 26, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Thursday June 26th, 2025
When: 08:00 AM - 08:00 PM EDT
Region: US West

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jun 20, 12:25 EDT
Jun 25, 2025
Planned Maintenance - Red-Protect
Completed - The scheduled maintenance has been completed.
Jun 25, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 17:00 EDT
Scheduled - Red-Protect will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Jun 9, 11:48 EDT
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jun 25, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday 24th, 2025
When: 8AM EDT - 8pm EDT
Region or Vault: US East

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jun 24, 12:23 EDT
Jun 24, 2025
Planned Maintenance - Red-EMEA
Completed - The scheduled maintenance has been completed.
Jun 24, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 14:00 EDT
Scheduled - Red-EMEA will be offline for a planned upgrade. 

Your dashboard will be inaccessible during this time. However, your endpoints will hold any file changes in a local cache which will be uploaded to the vault when the service has been restored.
Jun 9, 11:47 EDT
Scheduled Maintenance for Carbonite Server Backup
Completed - The scheduled maintenance has been completed.
Jun 24, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 06:00 EDT
Scheduled - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Tuesday, June 24th, 2025
When: 08:00 AM - 02:00 PM EDT
Regions: UK & EU

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jun 20, 12:20 EDT
Jun 23, 2025
Scheduled Maintenance for Carbonite Server Backup Canada
Completed - The scheduled maintenance has been completed.
Jun 23, 14:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 06:00 EDT
Update - Cloud Operations will be performing scheduled maintenance to the Cloud Vaulting Infrastructure.

Date: Monday, June 23rd, 2025
When: 08:00 AM - 04:00 PM EDT
Region: Canada

Cloud backups, restores, and replication will be unavailable during this scheduled maintenance window.
Jun 20, 12:22 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 20, 12:17 EDT
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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